News & InspirationSuccesfull test with specialised CIP cleaning

Succesfull test with specialised CIP cleaning

On location at cheese specialist Henri Willig we have succesfully executed the first test with a specialised CIP cleaning.

28 October 2022

Henri Willig is starting with the cleaning protocol of SynQ. During this process high-quality cleaning agents are being used: a sustainable way of cleaning.

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Questions about orders

We have listed the frequently asked questions for you.

How long will it take to receive my order?

We work with fixed routing days in the Netherlands and Belgium. If you want your order to be delivered on day 3, you must place your order on day 1 before 5 pm.

Example: for Wednesday’s routing day, Monday 17.00 hours is the latest order time.

Preferred times and rush orders are always discussed with our colleagues. Together we often find a good solution.

What are the shipping costs for my order?

We determine the shipping costs on the basis of order value and destination. Above a certain order value, we do not charge for this. You can request the current rate from our Customer Service Team.

Can I specify several delivery addresses when placing one order?

No, we use a unique order number in combination with the desired delivery address. Of course, you can place several orders with different delivery addresses.

Can I still change, supplement or cancel an order I have placed?

For changes and additions, the same deadline applies as for placing an order. If delivery is scheduled for day 3, changes and additions can be made on day 1 until 5 pm.

You can change the desired delivery time until the day before delivery, before 5pm. In consultation, we will gladly plan another routing day, preferred time or make a rush order with you.

Can I place an old order again?

Yes, you can do so at order@in2food.nl. We need the following details here: your customer number, order number, postcode and desired delivery date.

How do I ensure that In2Food takes back my empty packaging?

You must register the empty packaging with our Customer Service department in advance using the online registration form:
www.in2food.co.uk/emptypackaging.

You then prepare the return order.

The registered packaging is stacked and sealed on a Europallet with cap and sleeve.

Maximum number on a pallet:

Cans: 72 pieces, 6 layers high
Drums: 8 pieces, 2 layers high
IBC: 1 piece, 1 layer high
Varibox/Icon: 1 piece, 1 layer high

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Succesfull test with specialised CIP cleaning

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