Service & ContactRegister empty packaging In2Food

Register empty packaging In2Food

We are happy to work with you to achieve a situation where we aim to make the packaging cycle as safe, sustainable and circular as possible. For this, you can report the number of empty packages to our Customer Service department in advance and deliver them in a proper manner:

Register your empty and used packaging in advance using the form on the right, so that we can take back the cans, drums, IBCs and Variboxes immediately upon delivery.

You then prepare the return order:

The registered packaging is stacked and sealed on a Europallet with cap and sleeve.

Maximum number on a pallet:

Cans: 72 pieces, 6 layers high
Drums: 8 pieces, 2 layers high
IBC: 1 piece, 1 layer high
Varibox/Icon: 1 piece, 1 layer high

Register Return orders

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URL

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Customer code

Customer name*

Postal code*

Location*

Order date*

Pick up date*

Send return confirmation to this e-mail adress*

Enter number per packaging type

Pallet 72 cans 20 ltr.

Pallet 8 Drums 200 ltr.

IBC

Varibox

RVS Tanks

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We can also call you at a time that suits you. Enter the time, your name and phone number below and one of our staff will call you back.

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Questions about orders

We have listed the frequently asked questions for you.

How long will it take to receive my order?

We work with fixed routing days in the Netherlands and Belgium. If you want your order to be delivered on day 3, you must place your order on day 1 before 5 pm.

Example: for Wednesday’s routing day, Monday 17.00 hours is the latest order time.

Preferred times and rush orders are always discussed with our colleagues. Together we often find a good solution.

What are the shipping costs for my order?

We determine the shipping costs on the basis of order value and destination. Above a certain order value, we do not charge for this. You can request the current rate from our Customer Service Team.

Can I specify several delivery addresses when placing one order?

No, we use a unique order number in combination with the desired delivery address. Of course, you can place several orders with different delivery addresses.

Can I still change, supplement or cancel an order I have placed?

For changes and additions, the same deadline applies as for placing an order. If delivery is scheduled for day 3, changes and additions can be made on day 1 until 5 pm.

You can change the desired delivery time until the day before delivery, before 5pm. In consultation, we will gladly plan another routing day, preferred time or make a rush order with you.

Can I place an old order again?

Yes, you can do so at order@in2food.nl. We need the following details here: your customer number, order number, postcode and desired delivery date.

How do I ensure that In2Food takes back my empty packaging?

You must register the empty packaging with our Customer Service department in advance using the online registration form:
www.in2food.co.uk/emptypackaging.

You then prepare the return order.

The registered packaging is stacked and sealed on a Europallet with cap and sleeve.

Maximum number on a pallet:

Cans: 72 pieces, 6 layers high
Drums: 8 pieces, 2 layers high
IBC: 1 piece, 1 layer high
Varibox/Icon: 1 piece, 1 layer high

Is your question not listed here?

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Would you like to receive one or more product documents?

Please indicate which product you would like to receive which documents and languages.
We will then send them to you by e-mail.

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Register empty packaging In2Food

Register Return orders

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